The Butchers Block, York

T: 01904 424708

Terms & Conditions

Terms & Conditions

Refund policy

We strive to provide all our customers, both online and those who we deliver to, with the best quality meat and produce. Should any product fail to meat your expectations, please contact us within 24 hours of purchase/receipt of delivery with a photo/proof of damage and we will offer a refund or replacement.
All deliveries must be received by someone and signed for. If you would like your order leaving in a safe place please fill out the delivery note box but please bear in mind that deliveries are left at your own risk.

Order Cancellation Policy – Christmas Orders

The last order date for placing orders online is the 10th of December 2016. Orders cancelled up until the 5th of December will be subject to a 50% refund. Orders cancelled after this date (6th to 24th December) will not be eligible for any refund (full payment will be taken).

Order cancellation – Normal orders placed throughout the year

Normal orders placed may be cancelled and a full refund given in the event that you change your mind or no longer require the produce up until 24hrs before delivery or collection

Order Cancellation – Special Orders and Sourced Goods

Full payment will be required to secure special orders at the time of ordering. These are none refundable, unless the goods are faulty.

Small Print

The Butchers Block Limited reserves the right to refuse service to any person/persons/business without notice or warning. By purchasing online you agree to accept our terms and conditions as outlined above.